Saturday, January 08, 2011
KDMC claims harassing phone calls
...The automated calls play a pre-recorded message designed to incite the person who answers the phone against KDMC, said the complaint. The message also encourages the listener to press a number to be transferred to Jackson’s extension.
The phone calls were received through the hospital’s main phone line and the complaint stated that KDMC’s call logs identify the calls as originating from only one phone number, a Columbus number believed to be used by SEIU.
The complaint also stated that between 10:45 a.m. on Dec. 28, through 4:46 p.m. on Dec. 29, 536 calls generated by the automated system were placed to Jackson’s extension.
The complaint also stated that these calls obstructed and unlawfully interfered with KDMC’s business operation and its ability to provide medical care and related services to its patients by tying up phone lines for all numbers and extensions within KDMC, including emergency services and other medical departments, patient rooms, security and administration....